This one mistake can cause most of your turnover

Have you ever felt unappreciated? What was the situation? How did that impact you?

Whether you’re aware of it or not, appreciation is a deep human need. We want to feel that what we’ve done matters and is noticed. “Thank you” goes a long way—even if you’re the kind of person who says they don’t like being thanked or complimented.

Employee survey data reflects this. Employees who don’t feel recognized for their work are more likely to job hunt. This is especially true for younger millennials and Gen Z workers, who tend to value meaning and connectedness more than previous generations.

So what’s the one mistake that might be causing your turnover?

Not holding your managers accountable to giving affirming feedback.

It takes less than 30 seconds to give affirming feedback. When you train your managers to catch people doing things right more often than they criticize, you create powerful feedback loops that cause people to feel more and more connected to your company.

The structure is simple:

  • Identify a specific behavior you want to praise
  • Explain the positive impact that behavior had (on you, or on the company, or on the client—etc.)
  • Say thank you & affirm that they’re setting a great example of the best version of your company
  • Make a private note so that you can notice a trend and, if possible, reward this person for long-term good habits with a prize, a bonus, or maybe a promotion

 

Praise can be private or public (unlike corrective feedback, which should almost never be done in public).

Train your managers on this and hold them accountable. Model this in how you work with everybody you work with. Pretty soon you’ll start to notice a very positive difference.

Contact a member of our team today to learn more.

READ MORE OF OUR LATEST INSIGHTS

SEE AROUND CORNERS.
INDUSTRY EXPERTISE DELIVERED.

More Insights

Demystifying OSHA Inspections and Enhancing Workplace Safety

Are you confident that your team is prepared for an OSHA site visit? If the answer is no, or if you want to be more prepared, then join us as we...

READ MORE

Market Dislocations: Bid-Ask Spread and Risk Premium in Healthcare

We have been hearing about a “bid-ask spread” issue in the lower middle market healthcare space for a significant time, and I wanted to discuss...

READ MORE

HORNE’s Board of Directors Announces New CFO

HORNE’s Board of Directors recently appointed Kennon Breaux as the firm’s chief financial...

READ MORE

HORNE Board of Directors Announces New Director of AI and Innovation

HORNE’s Board of Directors recently appointed Naveen Khan as the director of AI and Innovation for HORNE’s Intelligence and Automation...

READ MORE

Section 3 in HUD Programs

If you represent a HUD organization that regularly receives Federal funds, you are probably familiar with requirements relating to Federal Labor...

READ MORE

Compliance with Federal Environmental Review Requirements

Did you know that every Federally-funded project must undergo an environmental review before any funds can be spent, or even committed to a project?...

READ MORE

Talk to an expert today.