Process Automation & Productivity
Well-defined processes empower teams to work more effectively. By freeing staff from outdated manual processes, they can focus on higher-value tasks. HORNE’s team can assess the processes you use every day and develop a plan for your employees to work more quickly and efficiently while producing a quality product.
Consider exploring process assessment, redesign, automation and hosting to help you run a more streamlined organization. HORNE’s business analysts and Project Management Professionals® provide process analysis, mapping and automation to enhance the process foundation needed to achieve your vision.
Business Process Assessment
HORNE examines manual, repetitive processes to identify opportunities for clients to shift resources from time-intensive, low-impact tasks to value-based, decision-making responsibilities.
Business Process Redesign
After assessing your business’s processes, HORNE professionals find opportunities to restructure workflows and take advantage of automation, providing a positive return on investment.
Intelligent Process Automation
We create the tools necessary for clients to automate the processes that make them work more efficiently and increase their bottom line. This includes taking advantage of existing client system capabilities and using tools such as robotic process automation (RPA) where applicable.
RPA uses coding to replicate repetitive human tasks, which helps save time and money. RPA can be used to automate manual journal entries and reporting, eliminate data entry and spreadsheets, strengthen audit trails and provide real-time analytics.
RPA provides organizations with the ability to reduce staffing costs and human error. Since it’s about the process and not the task, RPA can be used in virtually any department within a business. Examples include customer service, claims processing, underwriting, marketing, recruiting and sales. The more often the process is performed, the bigger the cost and time savings.
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Accounts payable teams at mid-sized firms spend 49% of their time on manual processes.
Quality Assurance and Hosting
HORNE tests functions and performs validity testing to ensure new processes meet client needs and continue performing over time. We also offer monitoring and technical support. Depending on the scale of a client’s needs, HORNE can provide automation hosting services or assist clients with implementing their own automation hosting environment.
Business Health Check
This service can help you leverage your employees, process and technology opportunities, improve culture, develop a plan to mitigate risk and accelerate growth. We partner with you to discover and prioritize ways to fill your talent pipeline with high performers, use data and dashboards to make the right decisions at the right time. Our Health Check also helps you increase productivity and employee satisfaction through process automation and differentiate your business to help you grow strategically.
