John Michaud is the director of business process solutions for HORNE. He leads the business process solutions team to apply process improvement, project management and analytic methodologies to bring out operational excellence to HORNE’s internal and external projects. His efforts enhance organizational effectiveness and provide the basis for management decisions.
John joined the firm in 2021 after 26 years of service in the U.S. Army as an operations research and systems analyst. He has experience managing analytic activities to solve problems and underpin decisions for Department of Defense organizations such as the Defense Logistics Agency, U.S. Army Training and Doctrine Command, U.S. Central Command, U.S. Strategic Command and the Mississippi National Guard.
John earned his Bachelor of Science in Environmental Engineering from the United States Military Academy at West Point and his Master of Science in Operations Research from the United States Naval Postgraduate School. Along with this, John is a certified Project Management Professional, Lean Six Sigma Green Belt and SAS advanced programmer.